Terms and conditions

The present document (Terms and Conditions) establishes the conditions for Sales made between any individual or business willing to buy items from the Threesixtyseries.com website, hereafter referred to as "the customer," and Federal Signal Vama, whose registered office is located at Calle Dr Ferran, 7 08339, Vilassar de Dalt (Barcelona), Spain. Federal Signal VAMA a public limited company with registered capital of 3.511.222,40€ and intra-community VAT number ES A-07231954 is registered in the Barcelona Trade and Companies Register under number 26 in page 53-B93395 of the book 30.519. Federal Signal Vama will be hereafter referred to as "Threesixtyseries.co.uk."

With the acceptance of these terms and conditions, the customer adheres to them in full agreement and accepts them as the ones to be applied in all the matter dealt through the website.

1. Prices

All prices and charges shown are in UK Pounds sterling and are exclusive of VAT, which will be charged at the rate applicable at the time of dispatch from our facilities in Poland, and delivery charges. The VAT is applicable for individual customers only. Threesixtyseries.com reserves the right to amend prices without prior notice.

2. Ordering

Federal Signal Vama reserves the right to withdraw and/or modify any items on its website at any time.

Placing an order

The customer may order online from the Threesixtyseries.co.uk website at any time.
Threesixtyseries.com reserves the right to cancel or to refuse any order from a customer involved in a dispute relating to the payment of a previous orders or who appears to present a risk to Federal Signal Vama.

Order conditions

All orders imply acceptance of the prices and item descriptions available at the time of sale. The items ordered will remain the property of Threesixtyseries.com until Threesixtyseries.com receives the full payment amount. Payments must be made in full in one installment. After submitting an order, an order acknowledgement email with order details will be sent to the customer. This email is an acknowledgement and is not an acceptance of the order.

Order will usually be processed and dispatched, if there is stock availability, within 36 hours of receipt of order.

Threesixtyseries.com undertakes to honour all orders received on the website, subject to item availability. If one or more items ordered are not available, Threesixtyseries.com will strive to inform the customer as soon as possible. In such a situation, the customer's order will be cancelled and the corresponding payment amount will be refunded.

Payment and security

In some cases, Threesixtyseries.com Customer Service may contact a customer to request additional information before his or her order is processed. This is standard security procedure and the information provided will not be shared with any outside parties.

3. Dispatch and delivery

Delivery locations

At this time, Threesixtyseries.com delivers to the United Kingdom mainland, including the Isle of Wight. This excludes Scilly Islands, Channel Islands, Isle of Man, Orkney Islands, and Outer Hebrides. Please also note that remote postal codes may incur longer delivery times.

Please also note that remote postal codes may incur longer delivery times.

Delivery options

Threesixtyseries.com offers UPS delivery. Transit time is approximately five working days from the time the order is dispatched for mainland UK and the Isle of Wight.

Delivery conditions

Orders placed at Threesixtyseries.com will be subject to payment confirmation. Customers may track their order status on their personal account on threesixtyserie.co.uk.

Delivery charges

Delivery charges are in UK pounds sterling and are exclusive of VAT which will be charged at the rate applicable at the time of dispatch from our facilities in Poland. The VAT will be applicable for individual customers only.

Special circumstances

Delivery may be delayed in the event of a natural disaster or force majeure beyond Threesixtyseries.com control. Threesixtyseries.com is not responsible for postponed deliveries in such circumstances.

4. Exchanges, returns and refunds

Conditions of exchange and returns

Federal Signal Vama offers a 30-day returns policy for goods no longer required or ordered incorrectly. In the event of any need to return goods, a Return Material Authorization (RMA) must be obtained before returning merchandise by contacting Federal Signal Vama email through www.threesixtyseries.com/en/contact or This email address is being protected from spambots. You need JavaScript enabled to view it.

This will be subject to a 20% handling charges unless otherwise agree upon at the time the Return Material Authorization (RMA) is issued.

This Return Material Authorization number must be clearly identified upon any paperwork returned with the goods. Goods must be returned to Federal Signal Vama at customer expenses, with a brief explanation of the fault and securely packaged as damages in transit are not covered by the warranty.

All returns are subject to inspection of merchandise and any defects in the units will be charged back to the customer at the cost of parts and labor.

- The item(s) returned must be new, unused, and in the perfectly intact original packaging. No markings should be made on the product or product packaging.

- Once Federal Signal Vama is in possession of the returned goods, a credit note will be issued to the Customer. A credit note will not be issued for goods returned to Federal Signal Vama which are not returned in the original packaging, complete, and in 'as new' condition.

Federal Signal Vama will not be responsible for delays in processing or crediting returns which have no paperwork indicating our RMA number. In the event of goods being returned without a RMA Number, the processing of any claim is likely to be delayed.

The customer assumes all risk of loss for such returned goods until the receipt by Federal Signal Vama.

Contract cancellation under the Distance Selling Regulations

The individual customer has a legal cooling-off period of seven working days to cancel the contract without providing a reason. The customer may exercise this right in writing or through another durable medium. This cancellation period begins the day after delivery. The 7 day cooling-off period is inclusive within the 30-day returns policy.

Refund of returns

Threesixtyseries.com will refund returned items, following indicated conditions (see Conditions of exchange and returns), usually within 30 days from returned goods reception to Federal Signal Vama.

5. Payment

Customers may pay for their purchases with a debit/credit card (Visa or Mastercard). The payment will be confirmed upon receipt of any additional information requested (in case of payment by debit or credit card that requires further verification).

Threesixtyseries.com reserves the right to verify the personal information given by the customer and to adopt any measures deemed necessary to prevent any fraudulent payments. This verification may take the form of a request for proof of identity and/or address and/or bank documents (IBAN or void cheque).

Threesixtyseries.com is also entitled to directly cancel an order that presents one or more risk factors of fraudulent bank card use.

6. Warranty items

Federal Signal Vama warrants each new product to be free from defects in material and workmanship, under normal use and service, for a period of two years on parts replacement and two years on labor from the date of delivery to the first user-purchase, assuming that the product has been installed and operated in accordance with the given recommendations. This warranty is subject to the following exceptions:

Where the product has been incorrectly used or installed, unless the installation was by one of Federal Signal Vama authorized technical service centers.Where the product has been altered or modified without the prior agreement of Federal Signal VamaWhere the product has been abused, or poorly maintained, including lack of maintenance as described in manuals of use.Where excessive voltages have been used.Where the product is defective due to accidental damage.Reasonable wear and tear that does not affect functionality.Federal Signal Vama will not be liable for any incidental or consequential damages, including those resulting from removal or installation of the product.

During the warranty period, Federal Signal Vama will repair, or replace if unable to repair, any goods that are found to be defective. Federal Signal Vama will return the repaired/replaced unit to the customer.

Federal Signal Vama reserves the right to request the necessary information about the material returned.

7. Special offers

Threesixtyseries.com organizes special offers on its website, www.threesixtyseries.co.uk. These reductions cannot be combined with any other offers and are automatically applied to the customer's basket. Procedures for ordering, payment of items, delivery and returns are still as described in these Terms and Conditions.

8. Customer service

Should the customer require any information or have any questions, the Threesixtyseries.com Customer Service may be contacted by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or through www.threesixtyseries.com/en/contact

9. Liability

Threesixtyseries.com cannot be held liable for any damages or inconveniences inherent to using the Internet network, specifically a disruption of services, an external intrusion or computer viruses, or for any event considered to be force majeure, as established by case law.

10. Intellectual property

All text, comments, works, illustrations, and images reproduced on Threesixtyseries.com are protected by worldwide copyright and intellectual property laws. In this regard, and in accordance with the provisions of the intellectual property code, only private use is authorized, subject to different, more restrictive provisions of the intellectual property code. Any reproduction, in whole or in part, of the Threesixtyseries.com website is strictly forbidden without prior agreement.